We believe that quality always comes first. While our products are not guaranteed by an explicit warranty, we stand behind what we make. If you believe your purchase has been impacted by manufacturing defects, please contact us at [email protected].
If you are not completely satisﬁed with your purchase, please return it in New Condition and in its Original Packaging. Within the ﬁrst 30 days we will replace your item or refund the product price at your option. After 30 days, we will repair or replace your item at our discretion. Shipping and Handling costs are not refundable and all returns, with the exception of defective products, noted in the ﬁrst 30 days from when you receive the item, must be returned Prepaid and Insured to our Warehouse.
Coal Online Returns
4917 14th Avenue NW
Seattle WA 98107